Novotel Dubai Al Barsha

My room was kept clean at all times during my stay, The breakfast options were not limited. There was a reasonable variety and meals were not monotonous. One of the service staff in the restaurant stood out for me. She is called Jackline. She deserves commendation from Management.

Staff were amazing, when we needed extra towels the brought them up no problem. Offered to help me carry some water up to my room. Pool service was spectacular for food and drinks.

The location was good,however the nearest metro station was not functioning due to rain damage. The checking was very smooth, front office very efficient. Internet was fast.

Prime location , facilities like Spa , steam sauna , excellent Gymnasium, Excellent staff front desk as well as room service polite and helpful

I loved the people especially the lovely ladies in reception and the security who were more than happy to help and very friendly. They took great care of me as I was travelling alone. The staff in the restaurant were very friendly and helped with my allergy to dairy issues. The people in this hotel are the sweetest and most friendly people I have ever met in a hotel and I have travelled a lot. It is a great atmosphere in this hotel. You feel very much welcomed and lived. I will definitely return but this time with my husband and daughter as the hospitality is the best and now I'm a member.